Reference

Read Our Terms Before You Start

These terms set out what you agree to when you open an account with bit99 and use any part of the platform — sports, live casino, or wallet. Availability depends on local law and is only for eligible regions where access is permitted.

Applies to all account holdersCovers deposits and withdrawalsPakistan-eligible regions onlyUpdated terms take effect on noticeGoverns JazzCash, Easypaisa, Raast use

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CONTACT OUR TEAM

Reach Us About These Terms

Questions about how these terms apply to your account, a transaction dispute, or a request to update your registered details — our support team handles all of it. Reach out through any of the channels below and reference your account ID for a faster response.

Live Chat Start a chat from the account menu inside the platform. Have your account ID ready so the team can pull up your record straight away.

Email Support Write to our support address for term clarification, withdrawal queries, or formal account complaints. We aim to respond within one working day.

Account Help Centre The help section inside your account covers common term queries — deposit rules, withdrawal steps, and what happens when you update your registered wallet.

What These Terms Cover

bit99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on bit99, you confirm that you have read these terms and that they govern every action you take on the platform. This includes placing bets on cricket or football, browsing live casino tables, depositing through JazzCash, Easypaisa, or Raast, and requesting withdrawals

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back to your registered wallet. We may update these terms when regulations change or when we add new features — we will notify you through the platform before changes take effect, and continued use after that notice counts as acceptance. You are responsible for keeping your
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login credentials secure; any activity under your account is treated as authorised by you unless you report unauthorised access to our support team without delay. Account use is subject to local law in Pakistan and is available only in regions where access is lawful. If any
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part of these terms conflicts with the laws that apply to you, that part does not override those laws — the rest of the terms remain in effect. We do not extend services to jurisdictions where doing so is prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Account Security and Data Handling

Your account data and wallet details are stored securely and are never shared with unaffiliated parties outside what these terms allow or what local law requires. Here is how we handle the areas that matter most to your account.

Data Retention

We keep your account records for as long as your account is active and for the period required after closure by applicable regulations. You can request a summary of data we hold via support.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to improve platform performance. You can manage non-essential cookies through your browser settings without losing account access.

Account Security

Accounts are protected with password authentication and OTP verification at login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Requesting Changes

To update your registered JazzCash, Easypaisa, or Raast wallet number, submit a verified request through support with your account ID. Changes take effect after identity confirmation is complete.

Common Questions About These Terms

If your question is not answered here, the support team can clarify how any part of these terms applies to your specific account situation.

These terms apply to every person who opens an account with bit99 and uses any part of the platform, including sports betting, live casino, and wallet transactions, in regions where access is lawful.

We can update the terms when regulations change or when platform features change. We notify you inside the platform before changes take effect. Using the platform after that notice means you accept the updated terms.

All deposit and withdrawal methods on the platform fall under these terms — including JazzCash, Easypaisa, Raast, bank transfer, and debit card. Each transaction is subject to the rules in the payments section.

Submit a closure request through support with your account ID. Any remaining wallet balance must be withdrawn to your registered JazzCash, Easypaisa, or Raast account before closure is finalised.

Accounts are personal and non-transferable. All activity under your account is treated as yours. Sharing access with another person does not transfer responsibility — any breach of these terms remains yours to answer for.

Contact support within the timeframe stated in the payments section, quoting your account ID and the transaction reference. We investigate disputes according to the procedure set out in these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPakistan Card Rush 503 InfoHoldem Highroll Appbit99 App

Read Our Terms Before You Start

Reach Us About These Terms

Account Security and Data Handling

Data Retention

Cookies and Tracking

Account Security

Requesting Changes

Common Questions About These Terms

01 Who do these terms apply to?

02 Can bit99 change these terms?

03 What payment methods are covered by these terms?

04 How do I close my account?

05 What happens if I share my account with someone else?

06 How do I dispute a transaction under these terms?

Terms & Conditions

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